Shipping Policy:

When placing an order with MI-MOBILE you will be presented with several shipping options during checkout.

Orders must be received prior to 3pm Monday through Friday in order to be shipped the same day. Orders received after the deadline may still get shipped but we cannot guarantee that they will. If your order is urgent please place it as soon as possible. There are certain situations where the order may not ship the same day even if received before the deadline. Some of those exceptions are:

Orders not placed during normal business hours will not be processed until the next business day. If part of your order is out of stock and you choose Ground as your shipping method we will ship your order when the out of stock items are received. (This is usually no more than 2-5 business days). If part of your order is out of stock and you choose a Express service we will contact you to see if you would like the in stock portion of your order to ship that day or if you would like us to wait for the remainder to arrive before shipping.

International Shipping:

We will gladly ship your order to any destination in the world, please contact us at: international@mimobile.com for international orders.

Loss or Damage

If your order is lost or damaged during transit we will handle the claim with the carrier to save you the time and aggravation. We will also replace your order, up to the insured amount ($100 by default), as soon as the carrier has processed the claim. This can be a complicated procedure, please contact us if you have any questions about it. The good news is that packages are rarely lost and the items we sell are hard to damage so this will probably never affect our customers.